Privacy Policy

Effective Date: 01 June 2026

At Miletus Group ("we", "our", or "us"), we are committed to protecting your privacy and handling your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

1. Data Controller

Miletus Group Kft.

Address:

Email: info@miletus-group.com

Website: https://miletus-group.com

2. What Information We Collect

Depending on how you interact with our website, we may collect:

Information you voluntarily provide

  • Name

  • Company

  • Email address

  • Phone number (if provided)

  • Any information you submit through our contact forms

Automatically collected information:

When visiting our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on the website

  • Referral source

This information is collected through cookies and analytics tools where applicable.

3. How We Use Your Information

We process your personal data for the following purposes:

  • Responding to enquiries

  • Providing the requested information about our services

  • Improving our website

  • Website security

  • Business communication

  • Legal compliance

4. Legal Basis for Processing

We process personal data based on one or more of the following legal bases:

  • Your consent

  • Performance of pre-contractual measures requested by you

  • Legitimate interests in operating and improving our business

  • Compliance with legal obligations

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy or to comply with legal obligations.

Contact form enquiries are typically retained for up to 24 months, unless a longer retention period is required by law or an ongoing business relationship exists.

6. Sharing Your Information

We do not sell your personal information.

We may share your data only with trusted service providers that support our business, including:

  • Website hosting providers

  • Email service providers

  • Analytics providers

  • CRM systems

  • IT support providers

These providers process data only on our behalf and under appropriate contractual safeguards.

7. Cookies

Our website may use cookies to:

  • Ensure proper website functionality

  • Remember user preferences

  • Analyse website traffic

  • Improve user experience

Where required by law, non-essential cookies will only be used after obtaining your consent.

You can manage or disable cookies through your browser settings.

8. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at

info@miletus-group.com

9. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration.

10. Third-Party Services

Our website may use third-party services such as:

  • Google Analytics

  • Google Maps

  • LinkedIn

  • Microsoft 365

  • CRM software

These services may process personal data according to their own privacy policies

11. International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA), appropriate safeguards are implemented in accordance with GDPR requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on this page with the updated effective date.

13. Contact

If you have any questions regarding this Privacy Policy or our data processing practices, please contact:

Miletus Group

Email: info@miletus-group.com

Website: https://miletus-group.com

14. Supervisory Authority

If you believe your personal data has been processed unlawfully, you have the right to lodge a complaint with your local data protection authority. In Hungary, the competent authority is the National Authority for Data Protection and Freedom of Information (NAIH).